TiriVelo© Pet Service Marketplace
Admin Dashboard Enhancement
The Problem
TiriVelo is designing its internal administrative dashboard which currently lacks a cohesive and testable payments flow, specifically in how the care reports flows are managed in relation to a provider booking and in cases of emergencies. I led a team of 4 Springboard designers where we focused on clarifying this process so that it is intuitive, used in the right use cases, and helps TiriVelo’s internal system be as transparent as possible.
Secondary Research
A lot of my research stemmed from the documentation provided by the CEO of TiriVelo, who outlined what requirements were needed for the dashboard, but I also looked into how other admin dashboards organized their work, which included Stripe.
Admin Statistics
Average age of admins: 43 years old
66% of admins are female
White-dominant profession
Bachelor’s degree
admin background
Tools: Microsoft Teams/Word/Excel/Powerpoint, Calendar app,
Strong soft skills: communication, adaptability, organized, note-taking
Source: Zippia, Reddit, Careervillage